Disruption of Cyberattack Impairs Pharmacies’ Ability To Dispense Prescriptions

According to reports certain pharmacies in different regions are facing difficulties in handling certain prescriptions due to a cyber attack.

In a regulatory filing submitted to the Securities and Exchange Commission (SEC) on Thursday, UnitedHealth Group revealed a cyberattack had taken place.

According to the company, an individual or group linked to a particular nation has breached the information technology systems of Change Healthcare. This system manages insurance for prescriptions at numerous pharmacies across the country.


According to UnitedHealth, they were made aware of the cyberattack on Wednesday and anticipated it to continue until at least Thursday.

The organization stated that it has successfully contained the assault and is currently in the process of restoring its systems. Additionally, authorities have been informed of the incident.

The company released a statement detailing that upon realizing the potential danger from external sources, their top priority was to safeguard our partners and patients. They reassured that they took prompt measures to disconnect their systems in order to avoid any further consequences. It has been reported that the problem appears to be limited to Change Healthcare, and all other systems within UnitedHealth Group are functioning normally.

According to CVS, they are currently facing a situation that is affecting their business operations, as well as other companies across the country. However, there is no evidence to suggest that CVS Health’s systems have been breached or compromised.

According to a representative from Walgreens, the impact on its pharmacy operations was minimal, although there have been reports of Arizona Walgreen pharmacies that were impacted on Thursday.

According to a statement from the Defense Health Agency, the problem of healthcare cyberattack has impacted military clinics and hospitals globally.

According to a statement released, until the matter is resolved, military clinics and hospitals will use a manual process for dispensing outpatient prescriptions. Urgent prescriptions will be given priority at military pharmacies, followed by routine prescriptions. Each military hospital and clinic will continue to operate their pharmacies based on the availability of staff and resources in their respective locations.