Phoenix Water is launching new programs to promote water conservation and help Phoenix customers save money while making the most of the resources available, preserving water for future generations. High-efficiency appliances and fixtures contribute to the City’s overall water conservation goals by offering a low-effort, accessible solution. These items can significantly reduce indoor and outdoor water usage; all you need to do is make the switch.
Water Savings Can Be Beneficial to Residents and the City
Residents can expect each new toilet and irrigation controller to save approximately 10,000 gallons per year, a substantial savings in water and money over the lifetime of the products.
Household Devices For Which We are Offering Financial Incentives
Water-Efficient Toilets
Receive $75 for the purchase and installation of a new EPA WaterSense-labeled toilet of 1.28 Gallons Per Flush (GPF) or less. For more information about which toilets qualify, check out the WaterSense Labeled Toilet, see the Environmental Protection Agency (EPA) factsheet regarding WaterSense Toilets.
Smart Irrigation Controller
Receive $75 for the purchase and installation of an EPA WaterSense-labeled smart irrigation controller. For more informationabout which smart irrigation controllers qualify for the incentive, see the Irrigation Controller factsheet from EPA.
How to Qualify
Single family residential households or renters who are City of Phoenix water utility customers qualify. Please ensure you review the eligibility requirements before you purchase and install a product.
Incentive Application Process and Information to be Submitted
Apply for the incentives through myPHX311. If you do not have an account, you can create one or use the platform as a guest using your City Services Bill information. Applicants must provide the following items:
- A W-9 form.
- An Affidavit of Lawful Presence (proof of actual residence).
- For each type of incentive, follow the specific instructions below:
| Water-Efficient Toilet $75 Incentive | Smart Irrigation Controller $75 Incentive |
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Submit all documents through the MyPHX311 Submit Documents Site. Use the “Request Type” pull down menu at the top of that page and find the Toilet Incentive menu item or the Smart Irrigation Controller Incentive menu item, then use that page to upload your documents.
Products must be purchased within 60 days of the application date. Applications will be accepted on a first-come, first-serve basis while funding lasts.
Limit of two toilets per premise (home or condo/apartment), and one smart irrigation controller per premise within 10 years. Incentives for toilets and smart irrigation controllers can be combined.
How Funds will be dispersed
Applicants will receive the incentive in the form of a check. Checks will be mailed to the account on file for your City Services Bill. Please allow up to 90 days to receive the check.
