Uber Opens Phoenix Support Center

Uber, a ride-sharing company, opened a new customer service center in Phoenix last week. The community support center, which will operate as an aid for Uber drivers and riders worldwide, is expected to have 130 positions initially and 300 by the end of the year. Available jobs at the center include community support positions, data analysts and managers and supervisors.

In addition to the employees at the center, Uber also operates in Tucson, Flagstaff, Yuma and Phoenix with about 10,000 drivers, some full-time and others part-time.

The opening of the center followed after Doug Ducey signed House Bill 2135 in April, which legalized growing ride-sharing services like Uber and Lyft in Arizona. Ducey called the companies a way to support enterprise and job growth in the state.


According to the Arizona Republic, Uber’s Senior Advisor, David Plouffe, said, “One of the reasons we decided to locate the Center of Excellence in here is because of the amazing talent pool and work force that’s available in Arizona. This is a state that’s really embracing innovation and technology and we think it’s a great place.”

Uber’s expansion in the state not only means gaining several hundred quality jobs, it also means a bigger footprint in Arizona for one of the most dynamic companies in the nation, and is another signal to the world that Arizona is open for business.

Additional Reading: Arizona Republic