Phoenix, AZ – The city of Phoenix is rolling out a new, appointment-based system for bulk trash collection, offering residents more flexibility compared to the previous fixed-date system. Instead of four pre-scheduled pickups each year, residents can now book appointments at their convenience.
The transition to the on-demand model began in May, with appointments available starting August 30. The first scheduled pickups under the new system will begin on Monday.
How to Schedule a Bulk Trash Pickup
Each Phoenix household is eligible for one bulk trash pickup through the end of 2024. Starting in 2025, households can schedule up to four pickups per year. Appointments can be made online or by calling 602-262-6251. Appointments can be scheduled up to four weeks in advance and must be made at least three business days before the pickup.
What Qualifies as Bulk Trash?
Bulk trash includes items too large for regular garbage or recycling bins, such as furniture, small appliances, toilets, and large amounts of vegetation. Grass, leaves, and hedge clippings should be bagged before pickup. Hazardous materials like antifreeze, paint, and pool chemicals are not allowed, but the city provides separate disposal services for these items.
Important Guidelines
Residents should place bulk trash items at the curb no earlier than seven days before their scheduled appointment. Items must be out by 5:30 a.m. on the pickup day, as collections start at 6 a.m. Bulk trash should not exceed 10 cubic yards — approximately the size of an SUV.
Dates surrounding major holidays like Halloween, Thanksgiving, and Christmas are blocked to prevent unsightly piles during festive times.
For more information and a list of restricted items, visit the city’s bulk trash webpage or contact the Phoenix Public Works Department.
