The Arizona Humane Society is urging pet owners to stay vigilant after a wave of scammers began targeting families searching for missing animals. According to the organization, the scheme hinges on impersonation: callers claim to be AHS employees, insist a lost pet has been found injured and then demand immediate payment for supposed emergency treatment.
“It’s upsetting that anyone would take advantage of such a vulnerable moment,” AHS spokesperson Kelsey Dickerson said, noting how emotional the search for a missing companion can be.
AHS outlined several red flags to help owners spot fraudulent calls. The shelter never requests payment over the phone for medical care. Any demand for instant fees, Dickerson said, is a clear sign the caller is not affiliated with the organization. Legitimate communication from AHS also includes an official Animal Identification number — something scammers typically cannot provide.
The nonprofit is encouraging anyone who receives a suspicious call to notify local law enforcement. While AHS does charge boarding or veterinary fees when an animal is reclaimed, those conversations only happen in person at the time of pick-up, not during urgent or unsolicited calls.
“Our focus is always on keeping lost pets safe and comfortable until they can be reunited with their families,” Dickerson said.
For guidance on preventing pet-related fraud or reporting scams, the Federal Trade Commission offers additional resources through its consumer protection hub.
